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by Harvey Robbins & Michael Finley
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Get your signed copy of The NEW Why Teams Don't Work by Mike & Harvey Robbins from Berrett-Koehler Publishers Just click on the book cover! A fully revised second edition of this award-winning classic by Harvey Robbins and Michael Finley Paperback "The American business approach to workplace teams is filled with powerful subtleties and is also quite different from the Japanese. The phrase, "How come all this quality stuff don't work," nicely sums up the challenge making teams work in America. Authors Robbins and Finley present practical solutions to the problems with and misconceptions about teams that will be valuable to any organization inclined to assign teams to work on legitimate operational issues. Pragmatic team tips covered here include team decision-making, communication skills with teams, reward and recognition ideas, the importance of effective team leadership, and the fundamental factor of organizational culture that could help or hinder team success. The authors swap narration of chapters, enlivening this useful handbook on how to make the commitment to teams a success. Serves well any manager's interest in maximizing productivity and quality improvement with teams. Recommended for all quality professionals." -- Quality World Winner, Financial Times/Booz Allen & Hamilton Global Business Book Award, Best Management Book - The Americas, 1995 |
Download the Teams Workbook in its entirety
Or, examine these chapters one at
a time
Chapter 1 The Team Ideal......... 13 Chapter 2 Team Instinct............. 24 Chapter 3 Individual Needs vs. Team Needs............... 28 Chapter 4 Teamwork vs. Socialwork.......... 33 Chapter 5 Misplaced Goals, Confused Objectives......... 35 Chapter 6 Bad Decision Making.............. 44 Chapter 7 Uncertain Boundaries.............. 48 Chapter 8 Unresolved Roles........ 53 Chapter 9 The Wrong Policies and Procedures............ 58 Chapter 10 The People Problem..............62 Chapter 11 Dealing with Difficult People....... 75 Chapter 12 Leadership Failure................ 87 Chapter 13 Faulty Vision....... 109 Chapter 14 Toxic Teaming Atmosphere......... 112 Chapter 15 Competitive Hazards........ 123 Chapter 16 Communication Shortfalls...... 128 Chapter 17 Rewards and Recognition............... 138 Chapter 18 Trust Hell............ 146 Chapter 19 Change Issues.......... 160 Chapter 20 The Myth of Adventure Learning................ 177 Chapter 21 The Myth that Sport Teams and Work Teams Are Similar........ 181 Chapter 22 The Myth of Personality Type............... 184 Chapter 23 Myths of Team Leadership................. 187 Chapter 24 The Myth that People Like Working Together................. 190 Chapter 25 The Myth that Teamwork Is More Productive than
Individual Work........... 192 Chapter 26 The Myth of 'The More, the Merrier' on Teams........ 193 Chapter 27 The Myth that Teams Must Somehow Have More than One
Team Member to be a Team 195 Chapter 28 The Myth that Teams Work Everywhere............... 197 Chapter 29 Moving Teams through Stages toward Success......... 199 Chapter 30 Teams and Technology........... 212 Chapter 31 Long-Term Team Health........ 222 Epilog: Toward Team
Intelligence............ 228