THE NEW WHY TEAMS DON'T WORK
What Goes Wrong and How to Make It Right
by Harvey Robbins & Michael Finley
Copyright © 1998 by Harvey Robbins & Michael Finley
Winner, Best Management Book, The Americas, "WHY TEAMS DON'T WORK is a great business book because it looks up from the bottom, not down from the top, as most do. They describe in winning terms the tensions and anxieties that keep organizations from achieving worthwhile goals."
Financial Times/Booz Allen & Hamilton
Global Business Book Awards, 1995
"We all want to be part of authentic teams. How do we go about it? Finley and Robbins set us on a compelling journey to teams success by helping us see and embrace the secrets we often hide from ourselves and our teammates."
Richard J. Leider, author of The Power of Purpose and Repacking Your Bags
"Michael Finley and Harvey Robbins, despite the title of their book, are the most pro-team guys you'll ever read. What they have done is to bring our consideration and discussion of teams out of the classrooms and boardrooms and into the trenches of the workaday world. The message is that teams CAN work but just not in the way we may have been led to expect. Robbins and Finley not only set us straight on the real world of teams but also tell how to make them work for our organizations."
James A. Autry, author of
Confessions of an Accidental Businessman"Teams generally fail not because managers don't manage, but because there is something wrong with the mindset of the team. An entitlement attitude, secret agendas, glory-hogging, and hiding under the covers are sure ways to drag a team down. WHY TEAMS DON'T WORK hits it on the head."
"This is an immensely helpful book. Finley and Robbins show that that the secret of great teams isn't found in buzzwords or gimmicks, but in bringing out the best in every individual. Their suggestions are compassionate, yet tough-minded and practical. Read this book, heed its wisdom, and experience the simultaneous pleasure of feeling better about yourself and seeing your team's performance and productivity rise."
Robert K. Cooper, Ph.D., advisor to organizational leaders and best-selling author of "The Performance Edge" and "Executive EQ"
Purchase WHY TEAMS DON'T WORK in one fell
swoop
Chapter 1 The Team Ideal......... 13 Chapter 2 Team Instinct............. 24 Chapter 3 Individual Needs vs. Team Needs............... 28 Chapter 4 Teamwork vs. Socialwork.......... 33 Chapter 5 Misplaced Goals, Confused Objectives......... 35 Chapter 6 Bad Decision Making.............. 44 Chapter 7 Uncertain Boundaries.............. 48 Chapter 8 Unresolved Roles........ 53 Chapter 9 The Wrong Policies and Procedures............ 58 Chapter 10 The People Problem..............62 Chapter 11 Dealing with Difficult People....... 75 Chapter 12 Leadership Failure................ 87 Chapter 13 Faulty Vision....... 109 Chapter 14 Toxic Teaming Atmosphere......... 112 Chapter 15 Competitive Hazards........ 123 Chapter 16 Communication Shortfalls...... 128 Chapter 17 Rewards and Recognition............... 138 Chapter 18 Trust Hell............ 146 Chapter 19 Change Issues.......... 160 Chapter 20 The Myth of Adventure Learning................ 177 Chapter 21 The Myth that Sport Teams and Work Teams Are Similar........ 181 Chapter 22 The Myth of Personality Type............... 184 Chapter 23 Myths of Team Leadership................. 187 Chapter 24 The Myth that People Like Working Together................. 190 Chapter 25 The Myth that Teamwork Is More Productive than
Individual Work........... 192 Chapter 26 The Myth of 'The More, the Merrier' on Teams........ 193 Chapter 27 The Myth that Teams Must Somehow Have More than One
Team Member to be a Team 195 Chapter 28 The Myth that Teams Work Everywhere............... 197 Chapter 29 Moving Teams through Stages toward Success......... 199 Chapter 30 Teams and Technology........... 212 Chapter 31 Long-Term Team Health........ 222 Epilog: Toward Team
Intelligence............ 228