What's so bad
about having fun? Not one thing. A workplace where fun is encouraged,
like Seattle's Pike Place Fish Market,
is one ... Where people are alert to the people around them -- customers and
other workers. Where people aren't
afraid to share ideas. Where customers pick up on the good vibes, and come back for them. Where people work hard because it doesn't feel like work. But Fish!
is about more than just fun. It's really about capturing the joy and
greater purpose of your job ... and broadcasting the positive message
that "we're all in this together" to others. "Fish! nearly started a feeding
frenzy when it made the rounds at our office. Everyone wanted to see it ... and see it ... and see it! ... --
Ken Blanchard, ·
Play Whether your job is
selling fish or adjusting claims, there are ways to find joy in what you do. ·
Make their day Go beyond duty, to
delight your customers and co-workers. Not a moment goes by that your
work can't add to someone's happiness. Fish!
means loosening up, paying
attention, doing your best, and letting the other person know they matter to you. ·
Be there A zombie can satisfy
most job descriptions. It takes a human being to lighten
up, see opportunities, and make a difference. ·
Choose your attitude No one can decide your
attitude but you. So why not make it one bursting with positive energy,
the desire to serve, and the fearlessness to make solid human
connections! You might just find that that was the real you all along! Why Fish!? ·
Because it forms an unbreakable bond with your customers. You
will never be "plain vanilla" again! ·
Because the best and sharpest people will be lining up to work
for you! ·
Because it refreshes your workforce while it coaxes the very best out of them -- less stress,
absenteeism. Customers love it, workers love it, and you better believe it
shows up on the bottom line. ·
Because it feels so doggone good. And you know ... it
really has nothing to do with throwing or fish. It's for any business in
which people serve people -- and have
ambitions to serve more. 15 minutes Fish! is just
what your company or team needs at its next meeting -- a boatload of
motivational smarts and plain old fun. The video
comes with a Facilitator's Guide and a Workbook, so the valuable lessons of
work, play, and joy are not lost.
It's so much fun to watch, and the message is so important --
I carry it with me wherever I go."
The One-Minute Manager
If it's not throwing fish, it's throwing a unique
experience, an extravagant amount of attention
-- or simple concern, or listening.
Hey, it can even be love.
Stand out from the crowd -- and the crowd will form around you!
Fish!
is more than just play -- it's also respect for the customer's humanity.
to an astonishing new
work outlook!